1. Overview
Maestro ("we", "us", "our") operates bemaestro.us and provides digital services to local businesses. This Privacy Policy describes how we process personal information when you visit our site, contact us, or become a client.
By using our website or services, you acknowledge this policy. If you do not agree, please do not submit personal information through our forms.
2. Information we collect
Contact and inquiry data: name, email, phone, business name, industry, website URL, and messages you submit through our contact form or email.
Usage data: pages visited, referring URLs, device/browser type, approximate location (via IP or CDN headers such as country), and analytics events collected through Google Analytics and Google Tag Manager.
Client data: information needed to perform services, such as brand assets, login credentials you provide, and business content for websites and automations.
3. How we use information
We use personal information to respond to inquiries, schedule audits, deliver and support services, process payments, send service-related communications, and improve our website and offerings.
We do not sell your personal information. We do not use contact form data for unrelated marketing without your consent.
4. Cookies & analytics
We use cookies and similar technologies for language preference (locale cookie), analytics, and site functionality. Third-party analytics providers may set their own cookies subject to their policies.
You can control cookies through your browser settings. Disabling cookies may affect locale detection and certain site features.
5. Third-party services
We use trusted providers to operate our business, including hosting (Cloudflare), email delivery (Brevo), analytics (Google), and CRM/automation platforms configured for clients (such as GoHighLevel).
These providers process data on our behalf under their own terms and privacy policies. We share only the information necessary for each service to function.
6. Data retention
We retain inquiry and client records for as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements.
When data is no longer required, we delete or anonymize it using reasonable technical measures.
7. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, and to object to certain processing or request portability.
Residents of Brazil may exercise rights under the LGPD (Lei Geral de Proteção de Dados), including confirmation of processing, access, correction, anonymization, portability, and deletion where applicable. Contact us at hello@bemaestro.us to submit a request.
8. International transfers
Maestro is based in the United States. If you access our services from Brazil or other countries, your information may be processed in the U.S. and other locations where our providers operate.
We take reasonable steps to protect personal information regardless of where it is processed.
9. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest revision. Material changes will be posted on this page.
10. Contact
For privacy questions or requests, email hello@bemaestro.us or use our contact page at bemaestro.us/contact.