1. Agreement
These Terms of Service ("Terms") are a binding agreement between you ("Client") and Maestro ("we", "us", "our"), operator of bemaestro.us.
If you do not agree with these Terms, please do not use our website or services. We may update these Terms from time to time; continued use after changes constitutes acceptance.
2. Services
Maestro provides digital growth services including website design and development, marketing automation, CRM setup, AI consulting, and related ongoing support as described in your proposal, statement of work, or pricing page.
Specific deliverables, timelines, and scope are defined in writing before work begins. We will use commercially reasonable skill and care in performing the services.
3. Fees & payment
Fees are quoted in U.S. dollars unless otherwise agreed. Setup fees are due as specified in your agreement; monthly plans are billed in advance on a recurring basis until cancelled with 30 days' written notice.
Late payments may pause work or suspend hosting and support. You are responsible for any applicable taxes. Promotional or regional pricing (including Brazil-specific offers) applies only when explicitly confirmed in writing.
4. Client responsibilities
You agree to provide timely access, content, approvals, and credentials needed to deliver the services. Delays caused by missing inputs may shift timelines.
You represent that content and materials you supply do not infringe third-party rights and comply with applicable law. You are responsible for how you use automations, AI tools, and customer communications we configure on your behalf.
5. Intellectual property
Upon full payment, you own your domain, business content, and customer data. Custom designs and copy created specifically for you are licensed to you for business use.
Maestro retains ownership of pre-existing tools, templates, frameworks, and know-how. We may showcase completed work in our portfolio unless you request otherwise in writing.
6. Confidentiality
Each party may receive non-public information from the other. Both parties agree to use such information only to perform under the agreement and to protect it with reasonable care.
This obligation does not apply to information that is public, independently developed, or lawfully obtained from a third party without restriction.
7. Limitation of liability
To the maximum extent permitted by law, Maestro is not liable for indirect, incidental, special, or consequential damages, including lost profits or data.
Our total liability for any claim arising from the services is limited to the fees paid by you to Maestro in the twelve (12) months preceding the claim. Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.
8. Termination
Either party may terminate monthly services with 30 days' notice. Either party may terminate for material breach if the breach is not cured within a reasonable period after written notice.
Upon termination, you remain responsible for fees incurred through the effective date. We will provide reasonable assistance to transition domains and assets you own, subject to any outstanding balance.
9. Governing law
These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles.
For clients in Brazil, mandatory local consumer protections under Brazilian law apply where they cannot be waived by contract.
10. Contact
Questions about these Terms may be sent to hello@bemaestro.us or through our contact page at bemaestro.us/contact.